If 50,000 fans are going to the games, how does Senter know something is wrong? His stadium is at 100% capacity. Why would he change something?
If you had a restaurant and you had no empty tables day after day, you would think you’re killing it, wouldn’t you? After a month, if you had more and more empty tables, wouldn’t you think to yourself, change is needed? Maybe your food or service sucks, you would need to figure it out. If you’re at capacity, you don’t have to change anything, because you’re selling out.
Consumers don’t go to shitty restaurants, they will go to better ones. Fans are consumers, they’re just not going to show up for 1 home win in the last 18 games; just like you wouldn’t keep going to a restaurant that gave you 1 good meal out of 18.